Refund Policy

We offer 100% money back Guarantee In Case If you Don't Receive the ESA Letter.

If you’re not satisfied, neither are we. It’s that easy!

The DBA associated with this buissness here (myesasuport.com) is Lunar pro corp.
The mailing address registered to the DBA is 141 Blue Spruce Rd Levittown, NY 11756
Once you complete any transaction with us it will show (Lunar pro corp) on your bank statements.

Even while we are certain that working with us will always be a positive experience for you, occasionally things don’t go as planned.
 And because of this, we gladly provide a 100% money-back guarantee only 
In Case If you Don’t Receive the ESA Letter.
If you Don’t get Approved 

Once you have received the ESA Letter and then one wish’s to get the REFUND we provide No Money back after 
Providing the Service to the customer.

When is a money-back promise applicable?

If, for whatever reason, you do not get a letter approving your Emotional Support Animal.
If we don’t email your request for an emotional support animal within the allotted time period which is the same day of applying.

NOTE:
If you wish to OPT OUT after getting the service and being Approved by the Doctor, then you will be entertained No Cash Back.

How can I get a refund?

The Refund does not Apply If you do not receive the service (ESA Letter) or if you are not Approved by the Doctor. If you receive
the service and your letter is not accepted, please contact us within 3 days to receive a 50% refund.
After 3 days, No refunds will be provided. We promise that you’ll be completely delighted with our service.
Simply send us an email at contact@myesasuport.com  or give us a call at, (951) 384-0383  if you need any assistance. Either the issue
 will be resolved, or an alternative solution will be provided.

To make it easier for patients to get their ESA letters, MY ESA SUPORT was created. To us, you are more than just a number.

NOTE:
Please take note that we do not issue refunds to clients or patients who decide they no longer want the emotional support animal
 letter. We only provide a full refund if the ESA letter is not examined, the doctor does not approve it, or you do not receive a digital
copy within three days of the order or purchase.

NOTE: If your ESA letter is authorized and you have received a digital copy via email, NO REFUND will be handled.